{"product_id":"front-desk-onboarding-system","title":"Front Desk Onboarding System","description":"\u003cp\u003e\u003cstrong\u003eFront desk hires almost never fail because the person was wrong. They fail because they were shown the software on day one, left with the phone on day two, and quietly judged from day three against a standard nobody ever wrote down.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis is that standard, written down, sequenced across thirty days. It assumes you have no spare manager and no training department, because you do not.\u003c\/p\u003e\u003ch3\u003eWhat's inside\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 30-day plan\u003c\/strong\u003e — day by day, what they do, what they shadow, and what “done” looks like at the end of each day\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOpening and closing checklists\u003c\/strong\u003e — print one per day, initialled at the bottom\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe morning huddle\u003c\/strong\u003e — a ten-minute agenda with a cut-out wall card\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePhone standards\u003c\/strong\u003e — one page, pinned where the phone is answered\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThirty-day evaluation\u003c\/strong\u003e — twelve scored skills and the five questions to ask them\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWho it's for\u003c\/h3\u003e\u003cp\u003eOwners and office managers hiring administrative staff, especially practices where the last hire did not work out.\u003c\/p\u003e\u003ch3\u003eFormat\u003c\/h3\u003e\u003cp\u003eFive PDFs, 19 pages total. Instant download after checkout.\u003c\/p\u003e\u003ch3\u003eLicence\u003c\/h3\u003e\u003cp\u003eLicensed to a single practice and every location under common ownership. Unlimited staff. Not for resale or redistribution to other practices.\u003c\/p\u003e\u003cp\u003e\u003csmall\u003eAn operations and training resource, not legal or employment advice, and not a compliance programme. Hiring, evaluation, documentation, and termination are governed by law that varies by state. Have your employment counsel review your policies and anything you place in a personnel file.\u003c\/small\u003e\u003c\/p\u003e","brand":"Clementine Plus","offers":[{"title":"Default Title","offer_id":49136765796507,"sku":"CP-ONBOARD-30","price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0776\/0638\/7867\/files\/product-04-front-desk-onboarding-system.jpg?v=1785406214","url":"https:\/\/clementineplus.com\/products\/front-desk-onboarding-system","provider":"Clementine Plus","version":"1.0","type":"link"}